REAL CUSTOMER STORIES

Madison's Story


$20,000 in

NICU Bills, CancelleD


When Madison's twins needed the NICU, the bills that followed felt impossible. Here's how fighting those bills became possible and successful.

Watch Madison's Story

Full story


"I didn't have a choice — it felt very unfair."


"A huge relief. More people should use them."


Madison's twins spent weeks in the NICU. The bills that followed were "sketchy" - they didn't make sense, and weren't fair.  This is her full story, in her own words, of how she successfully disputed those bills.

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Video Highlights

More OF Madison's story

Specific moments, in her words.

"Stick Up and Say No"

"They Expected Us to Pay"

"The Best People"

Real Customers.  Real Success Stories.

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

Patient Fairness helped Evan to save $3,500 on his emergency room bill, which originally totaled more than $4,000.

“I followed up with the facility about my Letter of Dispute that [Patient Fairness sent on my behalf.] I was able to get the bill down to $500... Thank you very much for your assistance in this matter.” 

-Evan B. (Houston, TX) 


Lisa eliminated her nearly $4,000 hospital bill after she disputed in through Patient Fairness

“The hospital agreed with me and forgave the debt.  Thank you so much for all you did for me!”  

-Lisa R. (Phoenix, AZ)

A Colorado medical center reduced Cynthia R.’s bill from nearly $65,000 to $650 (a 99% reduction) due to her Letter of Dispute through Patient Fairness.

Sally cut the hospital bill for her son in half by disputing it through Patient Fairness.

“I called [name withheld] Hospital to discuss and was able to talk to someone who adjusted it by 50%. So I paid it and now can be done with it, thank goodness. Thank you for your help, and now we can close this case.” 

-Sally K. (Scottsdale, AZ)

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

*Pictures are for representational purposes, and are not of actual customers.

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