When it comes to

problem medical bills …


Don’t ask for mercy. Demand fairness.


Receiving a surprise or other unfair medical bill can be intimidating and confusing.  You may feel like you are at the mercy of a powerful hospital or medical group, and that you have no options to fight back.

  

You can fight back.   

 

Dispute your unfair medical bill with Patient Fairness. 

Dispute A Bill

Patient Fairness helps patients dispute unfair medical bills, including:

Violations of the federal No Surprises Act.

The charges are unreasonable.

Lack of agreement between the Patient and Provider on services or prices.

The provider did not adequately disclose its charges.

 Violations of other consumer protection and medical billing laws and regulations (federal and state).

Other reasons the bill is not fair or reasonable.

Start your challenge with a custom Letter of Dispute based on your specific medical bill and circumstances. Require the provider to address your concerns to resolve the dispute, using tools and support from Patient Fairness to help you fight for fair treatment.

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Real Customers.  Real Success Stories.

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

Patient Fairness helped Evan to save $3,500 on his emergency room bill, which originally totaled more than $4,000.

“I followed up with the facility about my Letter of Dispute that [Patient Fairness sent on my behalf.] I was able to get the bill down to $500... Thank you very much for your assistance in this matter.” 

-Evan B. (Houston, TX) 


Lisa eliminated her nearly $4,000 hospital bill after she disputed in through Patient Fairness

“The hospital agreed with me and forgave the debt.  Thank you so much for all you did for me!”  

-Lisa R. (Phoenix, AZ)

A Colorado medical center reduced Cynthia R.’s bill from nearly $65,000 to $650 (a 99% reduction) due to her Letter of Dispute through Patient Fairness.

Sally cut the hospital bill for her son in half by disputing it through Patient Fairness.

“I called [name withheld] Hospital to discuss and was able to talk to someone who adjusted it by 50%. So I paid it and now can be done with it, thank goodness. Thank you for your help, and now we can close this case.” 

-Sally K. (Scottsdale, AZ)

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

*Pictures are for representational purposes, and are not of actual customers.

THE PATIENT FAIRNESS DIFFERENCE

Our services and program are designed to give patients the best opportunity to eliminate or reduce their problem medical bills. That’s why patients who are serious about fighting unfair medical bills use Patient Fairness.

SELF REPRESENTATION

Patients make their own decisions 


Patients have the most influence with providers 

WEB BASED SELF SERVICE

Patients control the process 


Patient Fairness provides tools and services 



Services and tools accessible via the web at any time

SERIOUS

Send a formal Letter of Dispute contesting the medical bill 


Cite federal and state legal protections you have against the medical bill 


Create a written record of your dispute and related communications.

INFORMATIVE

Compare the medical bill’s charges to a provider’s costs and the Medicare price 


See how much profit a hospital will make based on different prices. 


Hospital transparency compliance 

LOW COST

Flat Fees, starting at $49 per case 


Satisfaction Guarantee 

GUIDANCE

Follow a clear process from start to finish 


Suggested Patient Fairness tools and services help sustain a dispute

How do I know if Patient Fairness can help on my problem medical bill?



Using Patient Fairness is the right first step to addressing a problem medical bill, and may be the only step you need to reduce or eliminate what you owe.


Complete the Problem Medical Bill Assessment free-of-charge and Patient Fairness will identify if you have grounds to dispute the bill, and tell you about options to reduce the bill, even if you don't use Patient Fairness to do so.  If you do use Patient Fairness to challenge a problem medical bill, we make it simple to pay to dispute your problem medical bill with our full suite of services, low initial payment, set prices, and satisfaction guarantee.


It all starts by completing the Problem Medical Bill Assessment free-of-charge.

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Fight Problem

Medical Bills with

Patient Fairness

Facing problem medical bills alone is daunting.

Fighting problem medical bills with Patient Fairness isn't.

Frequently Asked Questions 

FAQs

  • On what kind of medical bills can Patient Fairness help?

    Patient Fairness helps with bills from hospitals, physicians and other medical providers that include charges or other features not fair and reasonable to the patient.  Here are some common examples.

    • The patient did not agree to receive the services billed.  
    • The patient did not know the services would be charged separately from another provider’s services.  
    • The patient did not know in advance of the services and prices that were to be charged, or the provider may have charged more than it said it would.  
    • The medical bill’s prices are excessive. 
    • The patient did not know the billing provider was not participating in his or her health plan network. 
    • The patient’s circumstances did not reasonably allow him or her to assent to pay the charges as billed.

  • How do I find out if Patient Fairness can help on my medical bill?

    The first step is to complete the Problem Medical Bill Assessment, with no commitment to pay Patient Fairness.  From the Assessment, Patient Fairness will identify any questions or concerns to raise to the Billing Provider that may be cause to reduce or eliminate what you owe.  We will also inform you if the medical bill may be subject to the No Surprises Act, should you wish to file a complaint under the No Surprises Act. Then you can decide if you want to become a Patient Fairness customer by using our tools, template correspondence and insights to engage with the billing provider to lower or eliminate the medical bill.

  • How does Patient Fairness’s Satisfaction Guarantee work?

    We want you to be satisfied.


    A customer may notify Patient Fairness within the first 60 days of opening a case that he or she is not satisfied with our performance, and wants to close the case.  Patient Fairness will close the case, and not charge the customer any remaining balance on the fee beyond the $49 already paid to open the case.  The customer may elect to pay to re-open the case later if he or she reconsiders.

  • Is there really a point in challenging a problem medical bill?

    Yes.  Patients are consumers, and they have rights and expectations to be treated fairly by physicians, hospitals and other medical providers.  Further, new laws such as the No Surprises Act now more formally recognize patients’ rights to fight unfair medical bills.

VIEW MORE FAQS

Start to fight your problem medical bill now.


Complete the free

Problem Medical Bill Assessment.

You have so much to gain by finding out if Patient Fairness can help with your problem medical bill.  Complete the Problem Medical Bill Assessment and we'll tell you if we identified opportunities to question and/or dispute the medical bill.  We'll even suggest some ways to dispute or reduce the medical bill if we can't help. 

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