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PATIENT FAIRNESS IN THE NEWS

Matt Ungs, founder of Patient Fairness, said he regularly receives calls from Floridians outraged by hospital bills exceeding six figures. “(Hospitals) are relying on people to shrug and pay the bill, but the more people who push back, the more likely hospitals will change their conduct,” said Ungs, whose company disputes medical bills for clients.

“Patients need to stick up for themselves,” he said. “Don’t give hospitals a pass because they are using complex billing systems that they choose to use.”

He recommends writing a letter to the hospital, and continuing to write to the hospital until you get a result.

“Perseverance is a big factor in success with this,” he said. “Patients have to stick with it. Those who do tend to get action.”

The challenges faced by Californians are not unique, but they are magnified by the state’s enormous and diverse population. Despite being home to some of the nation’s top healthcare institutions, California ranks 10th in the country for the highest average hospital charge levels—an astounding 506% of what it actually costs hospitals to provide the services. “That means that for every $100 it costs a hospital to render a service, it bills $506, of which $406 is profit,” Ungs explains.

How Patient Fairness is Using Technology to Challenge Medical Billing Injustice

"Through a blend of custom software, strategic use of AI, and deep industry insight, the platform helps patients push back against unfair charges and challenge the high costs too often passed onto them."

Make Money by Negotiating Your Medical Expenses

Matt Ungs, founder of Patient Fairness, joins the Travis Makes Money podcast to discuss his groundbreaking approach to empowering patients in the fight against unfair medical bills. With nearly 30 years of experience managing provider networks for major health insurance companies, Matt brings insider knowledge to help consumers challenge unjust charges and navigate the complexities of healthcare billing. His platform, Patient Fairness, is revolutionizing how Americans deal with surprise bills and overcharges.

Empowering Women to Fight Unfair Medical Bills with

Patient Fairness

Patient Fairness equips patients with the tools and knowledge to dispute bills themselves, ensuring they are negotiating from a position of strength. This is particularly important for women, who often feel powerless when dealing with medical billing departments and insurance companies. Many patients are unaware that they have the right to challenge a bill, and even when they do, they may lack the confidence to do so effectively. By providing structured support, Patient Fairness helps women take control of their financial well-being.

Host Cyrus Webb welcomes Matthew Ungs, founder and creator of Patient Fairness, to discuss helping individuals lower or eliminate unfair medical bills.

“Patients need to realize they are consumers. The hospitals, the physicians, are sellers. Both seller and buyer have a role in a transaction, and one doesn’t take precedent over the other. If there wasn’t a meeting of the minds, and [prices and other terms] weren’t disclosed [by the provider to patient in advance], don’t let the provider just dictate to you what’s going to happen [with the medical bill].”

Patient Fairness:

A Revolutionary Platform Leveraging Technology to Fight Unfair Medical Bills

“Simply asking a provider to negotiate a lower price is not likely to achieve the best outcome for a patient. We help the patient dispute the bill, and then provide guidance, tools, and insights for the patient to decide what outcome is fair for the dispute, and how to achieve that outcome.”

Patient Fairness Leads the Charge Against Unfair Medical Billing

"Patient Fairness is focused on helping our customers to get fair treatment in medical billing by offering tools, guidance, and support to patients to dispute problem medical bills so to reduce or eliminate what is owed.

Patients are consumers, but many providers treat them like piggy banks from which they can extract money through medical bills without getting patients’ advance agreement on specific services and prices."

Making Healthcare Billing More Fair for Patients in Tennessee and Beyond

"Ungs sees [Patient Fairness] as more than just a business; it’s a movement toward giving patients a voice. Patient Fairness was created to assist people in evaluating and disputing medical bills when they seem unjust. Patients are encouraged to question their bills and challenge what doesn’t seem fair."

Billing Backlash:

How Americans are Fighting Unfair Medical Charges

"With the help of services like Patient Fairness ... patients have an easier path to advocate for fair treatment... When patients stand up against inflated or incorrect charges, it sends a strong message to providers about the importance of billing integrity."

Patient Fairness:

Empowering Texas Patients to Fight Unfair Medical Bills

Patient Fairness

Founder Matt Ungs Shares How to

Lower or Eliminate Medical Bills

Making The Healthcare System Fair Again!

Patient Fairness:

Empowering Patients and Reforming Healthcare

US Business Company Spotlight:

Matthew Ungs and Patient Fairness

Disrupting Healthcare Billing: How Patient Fairness is Changing the Business of Medical Costs

MEDICAL BILLING NEWS

Keep abreast of news and information on medical billing and its impact on patients and consumers.

Current Month

Medical Debt Is Affecting Mortgage Approvals

- SavingAdvice.com

Seeking more transparency in hospital prices in 2026

Hospitals and health systems have received criticism for the difficulty the average consumer faces in trying to understand how much procedures will cost, but there may be more visibility in pricing in the coming year.

- Chief Healthcare Executive

Wash. ambulance rates surge, raising access and cost concerns

With new AMR base rates topping $5,000 and per-mile fees adding hundreds more, Spokane-area fire leaders and insurers are questioning the surge

- EMS1

New law will lower health care costs for WA state employees

Senate Bill 5083 caps reimbursement rates for nearly 700,000 people covered by the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB).

- Tri-Cities Area Journal of Business

Medical Bills Can Be Vexing and Perplexing. Here’s This Year’s Best Advice for Patients.

.- KFF Health News

Vermont’s largest health insurer tells you to avoid the state’s largest hospital in new marketing campaign

Why is healthcare so expensive in Vermont? BlueCross BlueShield says it’s, in part, the sheer cost of services from the biggest hospitals.

- VT Digger

States Advance Medical Debt Protections as Federal Support Turns to Opposition

Lawmakers in several states are working to expand medical debt protections for patients, even after the Trump administration reversed course and told states they don’t have authority to take action on credit reporting.

- KFF Health News

When a law to protect patients ends up costing them more

Higher prices in arbitration mean higher costs for everyone, including through higher insurance premiums. And it’s getting expensive.

- The Daily Record

Scorpion Peppers Caused Him ‘Crippling’ Pain. Two Years Later, the ER Bill Stung Him Again.

Maxwell Kruzic went to an emergency room in Durango, Colorado, with what he called “crippling” abdominal pain in October 2023. Thinking it was appendicitis, the ER staff ordered tests and called a surgeon, but the cause turned out to be the peppers from a hot sauce he’d ingested the night before. He spent months checking for a bill, but none came — until two years later.

- KFF News

Determined Girlfriend Worked Hard To Fight Her Boyfriend’s Medical Bills, But She Was Not Prepared For How He’d React To The Result

- Twisted Sifter

You have more control of your bills than you realize

Whether you're looking to get a better interest rate on your credit card or settle a medical bill, there are ways to negotiate what you owe. Life Kit host Marielle Segarra explains how to do it.

- NPR

Utah family caught in billing dispute after life-saving ambulance ride

- KUTV

Oregon’s first-in-nation hospital price cap hasn’t hurt care, finances so far, study finds

A study led by Brown University researchers found that Oregon's cap on hospital prices for its public employees, established by 2017 legislation that limits payments to 200% of Medicare rates for in-network services and 185% for out-of-network, has so far produced little disruption in hospital finances or the quality of patient care

- Oregon Live

These Health Centers Are Supposed to Make Care Affordable. One Has Sued Patients for as Little as $59 in Unpaid Bills.

Community health centers were created to serve as medical safety nets for people who struggle to afford primary care. Several of these health centers are suing patients and garnishing their paychecks — which experts say contradicts their mission.

- ProPublica

Health insurance premiums rose nearly 3x the rate of worker earnings over the past 25 years

- The Conversation

Surprise! Your health care provider added a fee for that questionnaire you filled out

Novant Health is among a growing number of health care systems now charging patients for self-administered surveys that screen for problems. Patients say they should not be billed for checking a few boxes.

- North Carolina Health News

What is the lowest amount you can pay for medical bills?

Depending on the circumstances, you could end up paying a lot less than the full balance on your medical debt.

- CBS News

A $250K heart attack: Cheap plans leave Americans with huge medical bills. But here's why their popularity may only grow

When insurance bills start arriving with six-figure totals, it's already too late. That's the harsh lesson learned by Americans who purchased what seemed like legitimate health insurance — only to discover after surgery that their "affordable" policies were nearly worthless.

- Washington Post

Fixing the costly loopholes undermining the No Surprises Act

The No Surprises Act's Independent Dispute Resolution process is increasingly being used as a backdoor payment channel for high-cost, non-emergency procedures performed by out-of-network physicians.

- Modern Healthcare

Why is it so expensive to give birth in America?

The United States is the most expensive country to give birth in the world, but new legislative efforts could change that

- Deseret Magazine

Couple Bankrupted by Medical Bills—Then Came Another Diagnosis

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- Newsweek

Husband Reacts To Hospital Bill Charging $4,000 Because He Held His Baby

While the husband's reaction was hilarious, many new parents are in the same boat when it comes to high hospital bills.

- Your Tango

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MEDICAL BILLING NEWS